It’s our goal to provide you with all the help and knowledge you’ll need to install and maintain our products. If you are unable to find information you need on our website, please use the information below to contact our helpful customer service department. We want to hear from you!

Customer Service/Technical Assistance:


PHONE:            (800) 991-0466, Option 3

FAX:                   (847) 415-6410

HOURS:            9:00 AM–5:00 PM CST, Monday–Friday

Service Department:

ADDRESS:        645 Heathrow Drive, Lincolnshire, IL 60069

HOURS:            9:00 AM–5:00 PM CST, Monday–Friday

Sales Department:


PHONE:            (800) 991-0466, Option 5

FAX:                   (847) 415-6410

HOURS:            9:00 AM–5:00 PM CST, Monday–Friday

* We strive to answer all e-mails within one business day; however, during weather events, it may take a bit longer. We recommend first looking through our product manuals or visiting the support section of our web site for resources to troubleshoot your system’s issue.

Online Resources:

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